Once again just returned from a fantastic holiday at Bahia Principe Akumal from beginning to end it couldn’t have been better, check-in no problem quickly and smooth, room request granted, A LA CARTE requests sorted thank you customer relations team you got our holiday off to a lovely start.
As before our room had everything we needed and was kept clean and tidy every day by our lovely maid Angelica she is so sweet with their cozumel helmet diving suggestions, and it was so beautiful to see her again, thank you.
The buffet restaurant has just about anything you could want for your breakfast or lunch so much to choose from, and we were taken great care of by Edgar , Rosita and Maria who are just lovely people and fantastic at their jobs considering how busy they are always time for a chat and a smile and some Spanish lessons thank you.
The meals and service in the A la carte restaurants were so good nothing was to much trouble for the staff they just wanted to give you a great experience and make you happy, thank you.
Waitress service at pool and beach bar staff and animation team all just want you to have the best time and we certainly did, noticed some improvements from previous visits such as new sports bar at Coba seems to be a hit very lovely looking forward to seeing Akumals next year, and they are renovating some of the A la cartes don’t understand why people complain about this as they are only trying to make improvements for their guests and they would probably moan if they didn’t can’t please some people.
Akumal is a beautiful hotel with lovely hard-working staff who do what they can to keep their guests happy we have never returned to a resort before and can’t wait for our 5th to this one and hope we meet as many beautiful people as we met this year, Alice, Audrey, Julie, Michael, Jaquie, Bill, Karine and Luke if you read this thank you for your company, hope we didn’t annoy you too much and wish you all had safe trips home.
Akumal and all your staff thank you for another fantastic holiday, and we’ll see you next year to keep up the excellent work. So people if you want to spoil in paradise then go and see for yourselves.